Booking:
- Reservation Process: All bookings and reservations are subject to availability.
- Confirmation: Your booking is confirmed once payment is made in full, unless otherwise agreed upon.
- Payment Methods: We accept payment through various methods including credit/debit cards, bank transfers, and cash payments. Payment instructions will be provided at the time of booking.
- Price Guarantee: Prices quoted are subject to change until booking is confirmed. We strive to maintain accurate pricing, but fluctuations may occur due to factors beyond our control such as currency exchange rates and supplier pricing changes.
- Travel Documents: It is your responsibility to ensure that you have valid travel documents (e.g., passport, visa) for your journey.
Cancellation and Refund:
- Cancellation Policy: Cancellation policies vary depending on the service booked and the supplier’s terms. Please refer to the specific terms provided at the time of booking.
- Cancellation Fees: Cancellation fees may apply if you cancel your booking after confirmation. The amount of the cancellation fee depends on factors such as the timing of the cancellation and the supplier’s policies.
- Refund Process: If you are eligible for a refund according to the cancellation policy, refunds will be processed in accordance with the supplier’s terms. Refunds may be issued to the original payment method or as credit towards future bookings, depending on the supplier’s policies.
- Non-Refundable Bookings: Some bookings may be non-refundable or have strict cancellation policies. Please review the terms carefully before confirming your booking.
- Modification: If you need to modify your booking, please contact us as soon as possible. Modifications are subject to availability and any applicable fees or charges.
Disclaimer:
- Limitation of Liability: We act only as an intermediary between you and the suppliers providing the services booked through us. We are not liable for any acts, errors, omissions, or negligence of these suppliers.
- Travel Insurance: We strongly recommend purchasing travel insurance to protect yourself against unexpected events, including trip cancellations, medical emergencies, and lost luggage.
- Governing Law: These policies are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these policies shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
If you have any questions or concerns about our booking and cancellation policy, please contact us for assistance.